Mooncast IPTV Privacy Policy
Introduction
Welcome to Mooncast IPTV, your trusted source for the best IPTV service delivering seamless and secure streaming. We value your privacy and are dedicated to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website or secure IPTV streaming services. By choosing Mooncast IPTV, you agree to these terms.
Information We Collect
Personal Information
When you sign up, subscribe, or contact us, we may collect:
Name (to create and manage your account)
Email address (to communicate and provide account updates)
Payment details (to process transactions securely via third-party providers, including PayPal and cryptocurrency; we do not store sensitive payment details directly)
Billing address (to process subscriptions and verify transactions)
Non-Personal Information
We may gather non-identifiable data during your visit to improve our services, including:
IP address
Browser type
Device information
Access times
Referring website URLs
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. Cookies support analytics, save your preferences, and deliver tailored promotions. You can manage cookies via your browser settings, but disabling them may limit features of our secure IPTV streaming service.
How We Use Your Information
We use your data to:
Manage your Mooncast IPTV subscription
Process secure payments
Offer responsive 24/7 customer support
Enhance our website and services
Send updates or promotional offers (with your consent)
Analyze usage to improve your streaming experience
Your privacy is our priority. We do not sell or trade your personal information, except:
With your explicit consent
To trusted third-party providers who assist us in delivering our platform, bound by strict confidentiality
To comply with legal obligations or protect our rights, property, or safety
Payments are securely processed through trusted third-party providers, and we do not store your payment details. Cryptocurrency payments allow for more privacy, as no personal billing details are required. Trusted by thousands worldwide, Mooncast IPTV handles your data with care.
We protect your data with encryption, firewalls, and secure servers, ensuring our platform’s 99.9% uptime and reliability. While no online system is entirely risk-free, we’re committed to keeping your information safe.
We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your data may be stored on secure servers located in [Region, e.g., United States, European Union]. [Note: Specify your hosting provider’s server location, if known.]
Mooncast IPTV is not designed for children under 13. We do not knowingly collect their personal information. If you believe a child has shared data with us, contact us immediately at support@mooncastiptv.com .
Users are responsible for maintaining the confidentiality of their account login details. Mooncast IPTV is not liable for unauthorized access resulting from user negligence.
Our dedicated support team is available 24/7 to assist with any questions or concerns about your subscription, privacy, or streaming experience. Reach out to us anytime at support@mooncastiptv.com.
Access and Update
Access or update your personal information anytime through your account or by emailing support@mooncastiptv.com.
Opt-Out
Unsubscribe from marketing emails using the link in our communications or by contacting support@mooncastiptv.com .
Data Deletion
Request data deletion by emailing support@mooncastiptv.com. We may retain some data as required by law or for legitimate business purposes.
GDPR and CCPA Rights
If you’re in the European Economic Area (EEA) or California, you may have additional GDPR or CCPA rights, such as data portability or restricting processing. Contact us at support@mooncastiptv.com to exercise these rights.
Third-Party Links
Our website may link to external sites. Mooncast IPTV is not responsible for their privacy practices, so please review their policies.
We may update this policy to reflect changes in our practices. Updates will be posted here with the revision date. Continued use of Mooncast IPTV indicates acceptance of any changes.
This Privacy Policy was last updated on August 22, 2025.
Questions about this Privacy Policy? Our friendly team is available 24/7 at support@mooncastiptv.com .
Thank you for choosing Mooncast IPTV—where your privacy powers endless entertainment.